Refund policy

We can’t accept returns on coffee due to its perishable nature. However, we really want you to be happy with your purchase. If you have any issues with your coffee, or if there are errors in your order, please contact us here within 14 days of delivery and we'll be happy to work with you.

We will accept returns or exchanges for non-coffee merchandise within 14 days from the delivery date, excluding perishable products and any opened or used coffee products. Broadcast is not responsible for the shipping costs to return your merchandise.

Please mail eligible merchandise to:

Broadcast Coffee Roasters
C/O Production Team - Returns
15125 HWY 99, STE C
Lynnwood, WA 98087